1. Who we are
This Privacy Policy explains how we collect and use personal data when you enquire about children's birthday dance parties via parties.makeamouve.com.
Business name: MOUVE by Dancing with Louise
Parent website: makeamouve.com
Email: parties@makeamouve.com
Phone: 0333 038 4858
For data protection purposes, MOUVE by Dancing with Louise is the data controller for the personal data described in this policy.
2. What data we collect
When you complete our party enquiry form, we collect:
- First name and last name
- Email address
- Phone number
- Child's age range (Ages 1-3, 3-4, 5-7, or 8-10)
- Preferred party date (optional)
- Free-text message (optional)
Important: We only ask for your child's age range. We do not collect your child's name or personal data through this form.
3. How we use your data
- Respond to your enquiry and communicate about party availability, pricing, and next steps
- Provide customer support and answer your questions
- Keep internal records of enquiries so we can follow up appropriately
- Improve our service and processes
We do not sell your data to third parties and do not send marketing emails unless you explicitly opt in separately.
4. Lawful basis for processing
Legitimate interests — to respond to enquiries, provide information you request, manage bookings and customer service, and run our business efficiently.
Consent — by submitting the enquiry form, you consent to us using your information to respond. You can withdraw consent at any time (see "Your rights" below).
5. How your data is processed
When you submit the enquiry form:
- Your submission is sent to our workflow automation system via a secure webhook
- The enquiry is stored in a PostgreSQL database hosted with Supabase (EU — Frankfurt, Germany)
- An email notification is sent to our team via Google Workspace so we can respond promptly
- We may cross-reference your email against our existing customer database to provide better service (e.g. to recognise returning families)
6. Who we share your data with
We share personal data only where necessary. Our trusted service providers include:
Vercel
Hosting & CDN
Supabase
Database (EU)
Google Workspace
Email notifications
We also use Google Fonts, Adobe Fonts, and Tailwind CSS CDN for styling. These may collect limited technical information (IP address). We do not use them to track you.
7. International transfers
Some service providers may process data outside the UK. We ensure appropriate safeguards are in place, such as the UK International Data Transfer Agreement (IDTA) or other lawful mechanisms recognised under UK GDPR.
8. Data security
We use appropriate technical and organisational measures to protect your personal data, including access controls, secure credentials, and limiting access to those who need it for legitimate business purposes.
9. How long we keep your data
We keep party enquiry data for up to 24 months from the date of your enquiry. After this period, we delete or anonymise the data unless we need to keep it longer for legal or regulatory reasons.
10. Children's data
Our enquiry form is intended for parents and guardians. We do not ask for a child's name or contact details — only a child's age range so we can recommend an appropriate party format.
If you include personal information about a child in the optional message field, please keep it minimal and only share what is necessary.
11. Your rights
Under UK GDPR, you have the right to:
To exercise any of these rights, contact us at parties@makeamouve.com.
12. Cookies and analytics
This page currently does not set analytics or tracking cookies. If we add analytics in the future, we will update this policy.
13. Complaints
If you are unhappy with how we handle your data, please contact us first. You also have the right to complain to:
Information Commissioner's Office (ICO)
Website: ico.org.uk
Telephone: 0303 123 1113
14. Changes to this policy
We may update this policy from time to time. The latest version will always be on this page with an updated date.
15. Contact us
Email: parties@makeamouve.com
Phone: 0333 038 4858